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MarketplacePORTAL Overview

The Digital Realty MarketplacePORTAL (f.k.a. Telx MarketplacePORTAL) provides our colocation customers with the ability to view and manage purchased services, including opening new cross connect orders, receiving quotes for new colocation and advanced interconnection products, auditing facility space, power and interconnection inventory, facility and user access management, invoices and Remote Hands or trouble tickets.

Client Services

If you have any question, concerns or technical issues with the MarketplacePORTAL please email clientservicesmgmt@telx.com.

Escalation Procedures

Have an emergency or need an escalation? view our escalation procedure.

Operations & Tech Support

1.888.TELXTEC or submit a Remote Hands request.